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Front Desk Receptionist/Support Staff
Job
New Directions Counseling Services
Lenoir, NC (In Person)
$32,240 Salary, Full-Time
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Job Description
New Directions is looking to hire a full-time front desk receptionist in our counseling practice. We are a stable business serving individuals and families in Lenoir, NC for over 20 years. We are looking for someone who is energetic, friendly and learns quickly. This position requires the ability to multitask, manage details, and problem solve. Applicants with good organization skills, an aptitude for working with a team, and who can be dependable are ideal. This candidate should at least a year of medical office experience. Basic computer skills and knowledge of how to use fax, scan, navigate Microsoft Office software and the internet are needed. Other tasks will include frequent communication with other team members, management of scheduling, creating reports and securing documentation from clients as needed, collecting and verification of insurance information, answering and routing telephone calls, and the greeting and engagement of clients as they arrive for their appointments. Awareness of
ICD-10 & CPT
codes would be a strength. Proficiency in keyboard skills, experience in use of an electronic health record (EHR), and working knowledge of HIPAA standards are encouraged. A strong candidate would have good interpersonal skills and the ability to be the "face" of our practice, often acting as a liaison between our practice and referral sources. This position will work 5 days a week. High school degree required.Administrative Duties:
Scheduling Answering and routing phone calls End-of-month reports Greeting visitorsFinancial Duties:
Processing payments Billing Collecting past due balancesSetting:
Medical This Company Describes Its Culture as: Stable- traditional, stable, strong processes People-oriented
- supportive and fairness-focused Team-oriented
- cooperative and collaborative
Ergonomic Workspace:
Yes Typical end time: 5PM Typical start time: 8AM This Job Is:
A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No This Job Is Ideal forSomeone Who Is:
Dependable- more reliable than spontaneous People-oriented
- enjoys interacting with people and working on group projects Detail-oriented
- would rather focus on the details of work than the bigger picture
Job Type:
Full-time Pay:
$15.00- $16.