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Front Desk Associate (2nd Shift)
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Comfort Suites New Bern
New Bern, NC (In Person)
$22,880 Salary, Part-Time
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Job Description
Guest Service Agent Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service and address guest inquiries and concerns
- Assist guests with check-in and check-out procedures
- Handle guest reservations and ensure accuracy of information
- Operate phone systems to answer incoming calls and transfer to appropriate departments
- Maintain a clean and organized front desk area
- Handle cash transactions and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements:
- Previous experience in a customer service role preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Detail-oriented with strong organizational skills
- Able to work every other weekend Join our team as a Guest Service Agent and be part of creating a positive experience for our guests.