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Front Desk Associate ( 3PM to 11Pm )

Job

Ephant Group HI Raleigh LLC

Raleigh, NC (In Person)

$33,800 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/13/2026

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Job Description

Front Desk Associate ( 3PM to 11Pm ) Ephant Group HI Raleigh LLC Raleigh, NC Job Details Part-time | Full-time $16.00 - $16.50 an hour 22 hours ago Benefits Free parking Employee discount Qualifications Guest reservation booking Hotel and accommodations payment processing Greeting customers Hotel and accommodations guest check-in Hotel and accommodations guest special request handling Hotel and accommodations guest inquiries Hotel and accommodations guest check-out Phone customer support Hotel and accommodations guest issue escalation Hotel and accommodations guest complaints handling Hotel experience Full Job Description We are looking for two Front Desk Agents to join our team, one full time the other part time. The successful candidate will be responsible for greeting guests, providing information about the hotel and its services, and assisting with check-in and check-out procedures. The ideal candidate will have excellent customer service skills, an ability to multitask, and a friendly and professional demeanor. This is an excellent opportunity for someone who is looking to join a fast-paced and dynamic team.
Responsibilities:
Greet and welcome guests upon arrival. Answer phone calls and respond to customer inquiries. Maintain a neat and organized front desk area. Provide information about the hotel services, amenities, and local attractions. Process payments and check-ins/check-outs in a timely manner. Ensure all customer requests are met in a timely manner. Handle guest complaints and provide appropriate solutions. Maintain accurate records of guests' accounts.
Job Types:
Part-time, Full-time Pay:
$16.00 - $16.50 per hour
Benefits:
Employee discount Free parking
Experience:
Hotel experience: 1 year (Preferred)
Work Location:
In person