Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Reservations & Guest Services Associate
Job
Lewis Realty Associates, Inc.
Surf City, NC (In Person)
$35,360 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
26
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Are you friendly, organized, and do you enjoy helping people? Lewis Realty Associates is looking for a dependable, customer-focused team member to join our Rentals Department. For over 60 years, Lewis Realty has helped families create memorable vacations on Topsail Island. As a member of our Reservations Team, you'll play an important role in assisting guests, supporting property owners, and helping keep our office running smoothly. This is a full-time, year-round, entry-level position with opportunities to learn the vacation rental industry and grow within a locally owned company. What You'll Do Assist guests, property owners, tenants, and vendors in person, by phone, and through email Help guests book vacation rentals and answer questions about properties and reservations Provide exceptional customer service before, during, and after guest stays Manage reservation inquiries and assist with rental software systems Support daily office operations and administrative tasks Maintain accurate records and documentation Work closely with other departments to resolve guest and owner concerns Participate in a rotating after-hours emergency phone schedule What We're Looking For Friendly, professional, and positive attitude Strong communication and customer service skills Comfortable using computers and learning new software Organized and detail-oriented Ability to multitask in a fast-paced environment Reliable attendance and strong work ethic Team player who enjoys helping others Hospitality, tourism, property management, office administration, or customer service experience is a plus Schedule Full-time (35-40 hours per week) Monday through Saturday availability required Typical office hours are 9:00 AM - 5:00 PM Rotating after-hours emergency phone coverage Why Join Lewis Realty? Work in a beautiful coastal community Sundays off Paid Time Off Supportive family-owned company culture Year-round, stable employment Opportunity to build a career in hospitality and vacation rentals Join a company that has proudly served Topsail Island for over 60 years Requirements High school diploma or equivalent Valid driver's license Must live in or near the Topsail area due to on-call responsibilities Previous customer service, hospitality, administrative, or office experience preferred Apply Today Submit your resume through Indeed. Qualified applicants selected for further consideration will be contacted directly to schedule an interview.