Front Desk Clerk

Full Job Description The Quality Inn and Suites in Tarboro NC is currently searching for remarkable Associates. We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidates will be engaged, authentic, and prepared to operate a best-in-class hotel. This is an exceptional opportunity for a candidate with a great attitude to join a winning team! As a Guest Service Supervisor, you will be responsible for delivering a high level of customer service on a regular basis ensuring that we meet and exceed our guests' expectations. Candidates with a great smile, big personality, excellent service skills and a desire to grow within the company are highly desired. Guest Service Supervisor duties will include but not limited to:

• Providing that critical first impression to our guests and have a natural passion for delivering exceptional service.
• Welcome and serve guests in person and over the phone every day.
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.
• Follow-up on all guest surveys, reviews and complaints and respond to them accurately and in a timely manner.

Job requirements:

• Must have excellent communication, phone, written and hospitality skills.
• Supervisory experience preferred
• Able to stand for 8-hour shifts
• A flexible schedule is necessary for this position, including ability to work days, nights, weekends, and holidays.
• Opera experience preferred but not required.

Enjoy an excellent wage, travel discounts and the opportunity for growth. Must be able to pass Background Check, EOE.

Job Type:

Full-time Job Types:

Part-time, Full-time Pay:

From $8.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person