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Front Desk Agent

Job

Hilton Garden Inn Grand Forks / UND

Grand Forks, ND (In Person)

$34,320 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/20/2026

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Job Description

Join a Team That's Here for People! At KAJ Hospitality, our mission is simple — we're Here for People. As a Front Desk Agent, you'll be the heart of the guest experience, greeting every guest with warmth, ensuring their needs are met, and creating a stay that feels effortless. You'll balance professionalism and personality, helping guests feel welcome the moment they arrive. What You'll Do Lead with
Empathy:
Greet each guest sincerely, listen carefully, and respond with kindness and confidence.
Take Care of People:
Handle check-ins, check-outs, and guest requests promptly and professionally.
Include Others:
Work closely with housekeeping, maintenance, and management to ensure seamless operations and communication. Inspire to
Succeed:
Promote hotel services, loyalty programs, and local recommendations to elevate the guest experience.
Overcome Obstacles:
Handle challenges with grace, problem-solve quickly, and follow through until the guest is satisfied. What We're Looking For Previous front desk or hospitality experience preferred but not required. Excellent communication and interpersonal skills. Strong attention to detail, accuracy, and dependability. Ability to stand for extended periods and work flexible schedules, including weekends and holidays. A positive attitude and passion for helping others. Why You'll Love It Here A people-first culture built on trust, teamwork, and respect. Opportunities for personal and professional growth within KAJ Hospitality. A leadership team that values your contributions and celebrates your success. The chance to make every guest's day a little brighter, one check-in at a time. Be part of a company that's redefining hospitality, one person at a time. Apply today and help us make every stay unforgettable.
Pay:
$16.00 - $17.00 per hour
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Paid time off Referral program Vision insurance
Work Location:
In person