Hampton Inn & Suites Williston Front Desk Agent

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities Guest Service Superstar:

You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.

Communication Champ:

You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.

Quick-Thinking Problem Solver:

When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.

Multitasking Marvel:

Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. Education & Experience High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information Located in the heart of the Bakken Oil Field, less than three miles from downtown Williston, North Dakota, this hotel really lets guests make the most of their time in the area. We are only minutes from Sloulin Field International Airport, and in easy reach of local businesses, shopping and dining. Our spacious suites offer the extra room guests may need to feel at home. With nearly 2,000 sq. ft. of event space, this hotel is the ideal choice for a Williston meeting venue. – 61 guest rooms, 27 suites and 10 accessible rooms – Business center and indoor pool – Williston event space for up to 150 Application deadline for Colorado positions: 7/4/26