Front Desk Agent

We are seeking dependable an enthusiastic individuals to join our team. We currently have positions open for the 7 AM

• 3 pm and 3pm-11pm shift.

Must be flexible with schedules. Weekends and holidays are required. Cobblestone Hotels offers our guest "Big City Quality…Small Town Values" in every aspect of our hotels. We offer upper-midscale hotel accommodations across the Unites States for those away from home on business or leisure. Complimentary Hot Breakfast Buffet, Wireless Internet, Daily Newspaper, and Onsite Convenience Stores are all staples in the Cobblestone Hotels Brand mixing convenience, comfort and extraordinary customer service to create a perfect and relaxing stay. Responsibilities and Qualifications

• Welcome guests in a friendly, prompt, and professional manner.
• Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
• Register guests, issue room keys, provide information on hotel services and room location.
• Ensure proper delivery of guest's special requests (i.e. extra pillows, additional preferences)
• Respond appropriately to guest complaints. Make every appropriate service recovery gesture in order to ensure total guest satisfaction.
• Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, and counting/securing assigned bank.
• Bartend in the Cobblestone Lounge.
• Must be able to multi-task, be detail oriented, and problem solve in order to effectively deal with internal and external guests.
• Must be able to maintain composure and objectivity while under pressure.
• Work as part of a team and communicate with other departments.
• Assist with breakfast duties.
• Maintain the cleanliness of the hotel lobby and common areas.
• Performs laundry functions as directed
• Perform other duties as assigned.
• Previous hospitality industry experience is preferred but not required

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

Flexible schedule

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person Front Desk Agent 3.1 3.1 out of 5 stars Holdrege, NE 68949 $15 an hour

• Part-time Cobblestone Inn & Suites 121 reviews $15 an hour
• Part-time We are seeking dependable an enthusiastic individuals to join our team. We currently have positions open for the 7 AM
• 3 pm and 3pm-11pm shift.

Must be flexible with schedules. Weekends and holidays are required. Cobblestone Hotels offers our guest "Big City Quality…Small Town Values" in every aspect of our hotels. We offer upper-midscale hotel accommodations across the Unites States for those away from home on business or leisure. Complimentary Hot Breakfast Buffet, Wireless Internet, Daily Newspaper, and Onsite Convenience Stores are all staples in the Cobblestone Hotels Brand mixing convenience, comfort and extraordinary customer service to create a perfect and relaxing stay. Responsibilities and Qualifications

• Welcome guests in a friendly, prompt, and professional manner.
• Routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
• Register guests, issue room keys, provide information on hotel services and room location.
• Ensure proper delivery of guest's special requests (i.e. extra pillows, additional preferences)
• Respond appropriately to guest complaints. Make every appropriate service recovery gesture in order to ensure total guest satisfaction.
• Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, and counting/securing assigned bank.
• Bartend in the Cobblestone Lounge.
• Must be able to multi-task, be detail oriented, and problem solve in order to effectively deal with internal and external guests.
• Must be able to maintain composure and objectivity while under pressure.
• Work as part of a team and communicate with other departments.
• Assist with breakfast duties.
• Maintain the cleanliness of the hotel lobby and common areas.
• Performs laundry functions as directed
• Perform other duties as assigned.
• Previous hospitality industry experience is preferred but not required

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

Flexible schedule

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person