Hotel Front Desk Agent - Evening Part-Time

Hotel Front Desk Agent - Evening Part-Time Comfort Suites La Vista/Omaha - 3.4 La Vista, NE Job Details Full-time $15.25 - $16.00 an hour 1 day ago Benefits 401(k) 401(k) matching Employee discount Qualifications Guest relations Night audit Organizational skills Cleaning Stocking Customer complaint resolution Full Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. We are currently looking for a desk agent to work total of 24-32 hours during our evening shifts. This could vary from 2PM - 11PM Friday, Saturday, Sunday. Hours will depend on how busy the hotel is. It could be an 8 hour shift, or a 4 hours shift if slow. We offer 401k and employee discounts.

Benefits:

Starting Pay $15.25 - $16.00 (Based on prior experience) 401K Matching Employee Discounts across 6,000 Choice Hotels Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Run the night audit and complete accompanying paperwork wash, dry, fold, put away laundry when needed Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Put together breakfast in the mornings and have it ready for the start of breakfast time. Ensure it is stocked and well organized and cleaned. Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role requested Experience with hotel reservations software requested Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree/ or classes in hotel management is a plus' JMarcli HG is an equal opportunity employer. All decisions affecting conditions of employment, including but not limited to hiring, terminations, promotions, demotions, benefits, and compensation, will continue to be accomplished without regard to race, religion, sex, age, marital status, veteran status, sexual orientation or disability.

Job Type:

Full-time Pay:

$15.25 - $16.00 per hour

Benefits:

401(k) 401(k) matching Employee discount

Work Location:

In person