Hotel Night Auditor & Front Desk Associate

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. This position requires training on AM & PM shifts, with rotations into those shifts, as needed.

Compensation:

$19 - $21 hourly

Responsibilities:

Complete additional bookkeeping, administrative, and accounting procedures as requested Ensure all guests feel they are having an exceptional experience at the property Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Qualifications:

Experience in the hospitality industry or guest services is preferred, but not required High school diploma or equivalent required; some college preferred Requires a flexible schedule that allows for overnight shift hours Outstanding communication skills and excellent customer service skills are required Computer proficiency is required; experience with accounting or reservation software is preferred About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!