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Front Desk Agent
Job
The World of Blue
East Rutherford, NJ (In Person)
$42,640 Salary, Full-Time
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Job Description
Front Desk Agent The World of Blue East Rutherford, NJ Job Details Full-time $19 - $22 an hour 6 hours ago Benefits Paid holidays Health insurance 401(k) Opportunities for advancement Life insurance Qualifications Spanish Customer communication Customer support experience within hospitality industry English Receptionist experience within hospitality industry Venue guest services Full Job Description Front Desk Agent - Full Time World of Blue Hospitality is seeking an energetic, professional, and guest-focused Front Desk Agent to join our team in East Rutherford, NJ. The ideal candidate will be passionate about hospitality, committed to delivering exceptional guest service, and able to thrive in a fast-paced hotel environment. Responsibilities Welcome guests and provide outstanding customer service throughout their stay. Perform guest check-in and check-out procedures efficiently and accurately. Manage reservations, room assignments, and guest requests. Answer guest inquiries and resolve concerns in a professional and timely manner. Coordinate with Housekeeping, Engineering, and other hotel departments to ensure guest satisfaction. Process payments and maintain accurate guest records. Follow hotel policies, procedures, and brand standards. Maintain a positive and professional front desk environment. Qualifications Previous hotel front desk experience preferred. Excellent communication and customer service skills. Ability to multitask and remain organized in a fast-paced environment. Experience with hotel PMS systems is a plus. Bilingual English/Spanish preferred. Flexible schedule, including weekends and holidays. Professional appearance and positive attitude. Benefits Competitive pay Paid vacation Paid holidays Career advancement opportunities within a growing hospitality company