Front Desk Agent

Front Desk Agent Element By Westin Marriott Brand Hotel Ewing, NJ Job Details Part-time | Full-time From $17 an hour 1 day ago Benefits Dental insurance 401(k) Paid time off Employee discount Flexible schedule Retirement plan Qualifications Bilingual Computer operation Google Workspace Microsoft Excel Maintaining an organized workspace Microsoft Outlook Guest relations Phone communication Inventory management Night audit Computer literacy Greeting customers Administrative experience Organizational skills Multi-line phone systems Office management Clean workspace maintenance Cross-functional collaboration Google Calendar Entry level Under 1 year Client interaction via phone calls Full Job Description Job Overview We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face at the Element Hotel. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management tasks with efficiency and professionalism. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a welcoming environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems with professionalism, directing calls accurately and courteously Check guests in and out through our PMS system Collaborate with other departments to deliver exceptional customer service Support office management tasks such as supply inventory, mail distribution, Marriott training completion and daily shift checklists Maintain a clean and organized front desk area, ensuring all office supplies are stocked and accessible Provide excellent customer support by addressing inquiries efficiently and following up as needed Experience Prefer prior hotel experience, especially Marriott but not required. Office or administrative experience, especially in roles such as a receptionist, or personal assistant Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Calendar) Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Bilingual abilities are a plus to serve diverse client needs more effectively Demonstrated customer service skills with professional phone etiquette and a friendly demeanor Flexible working AM, PM, or Night Audit Shifts including weekends and holidays Join us as a Front Desk Agent where your proactive approach will make a meaningful impact every day! This role is perfect for someone eager to grow in hotel hospitality especially with a Marriott brand hotel.

Job Types:

Full-time, Part-time Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Paid time off Retirement plan

Work Location:

In person