AM/PM Part Time Hotel Front Desk Agent

AM/PM Part Time Hotel Front Desk Agent Linden, NJ Job Details Part-time From $16 an hour 1 day ago Benefits Employee discount Qualifications Computer operation Teamwork Phone communication Night audit Customer inquiry handling Hotel customer satisfaction operations Technical Proficiency Full Job Description Front Desk Agent - Holiday Inn Linden, NJ Holiday Inn Express Linden is seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in delivering outstanding hospitality and ensuring a memorable stay.

Responsibilities:

Welcome guests upon arrival and provide information about hotel services, amenities, and local attractions. Assist with check-in and check-out procedures efficiently and courteously. Handle guest inquiries, requests, and concerns in a prompt and professional manner. Manage reservations, process payments, and operate the phone system. Perform night audit duties as required. Maintain a clean and organized front desk area. Organize, stock, and maintain the hotel's market shop. Ensure all market shop items are properly restocked and that no expired products are available for sale. Conduct front desk inventory and maintain accurate records. Follow waste management procedures to ensure a clean and eco-friendly environment.

Requirements:

Previous experience in a hotel or hospitality environment is required . Hotel Key or similar PMS system. Strong communication skills; fluency in multiple languages is a plus. Knowledge of front desk operations and guest service best practices. Ability to remain calm and professional in high-pressure situations. Proficiency in using office equipment and computer systems. Capability to lift up to 20 lbs. Other duties as assigned IHG experience plus Join our team at Holiday Inn Linden, NJ , and be part of an environment that values exceptional guest service and teamwork!

Job Type:

Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount People with a criminal record are encouraged to apply

Work Location:

In person