Part time front desk manager

Part time front desk manager Wish Hair Studio Westfield, NJ Job Details Part-time $16.00 - $17.50 an hour 1 day ago Qualifications Serving Record keeping Operations management Multilingual Phone communication Night audit Salon software Greeting customers English Schedule management Social media content creation Multi-line phone systems Communication skills Balancing end-of-day transactions Entry level Customer complaint resolution Client interaction via phone calls Hospitality management Full Job Description Job Summary We are seeking a friendly and energetic Part-Time Front Desk Manager to join our team! In this vital role, you will be the welcoming face of our salon ensuring every guest receives exceptional service from check-in to check-out. Your enthusiasm and professionalism will set the tone for a memorable guest experience, while managing front desk operations efficiently. This position offers an exciting opportunity to develop your hospitality management skills in a lively, guest-focused environment. Responsibilities Greet guests warmly and professionally, providing a positive first impression of the salon Offer refreshments to guests Manage multi-line phone systems with excellent phone etiquette, handling inquiries and reservations promptly Oversee guest check-in and check-out processes, ensuring accuracy and efficiency Respond to guest requests and concerns with enthusiasm, resolving issues swiftly to maximize satisfaction Coordinate with hairstylists and assistants to ensure smooth daily operations Maintain accurate records of guest information, reservations, and billing details Assist with daily totals and money closing, balancing accounts and preparing reports as needed Support guest relations by offering personalized service and product recommendations Help maintain the schedule of the day and order of the salon. Help hairstylists with capturing social media content if needed. Experience Previous experience in hospitality management or front desk operations within a salon setting is preferred Strong customer service skills with a passion for creating memorable guest experiences English speaking, Bilingual or multilingual abilities are highly desirable. Familiarity with the salon industry software ( Gloss Genius) and multi-line phone systems is advantageous Knowledge of hospitality best practices, including guest relations and salon procedures Ability to handle night audit responsibilities and work flexible hours including evenings and weekends (Saturdays a must) Excellent communication skills coupled with professional phone etiquette Professional attire, and grooming to project a styled and professional image. Join us to be part of a vibrant team dedicated to delivering outstanding service. This role offers an engaging environment where your enthusiasm for guest services and beauty can truly shine while honing your management skills. We value energetic individuals who thrive on creating welcoming atmospheres for every visitor.

Job Type:

Part-time Pay:

$16.00 - $17.50 per hour Expected hours: 8 - 16 per week

Work Location:

In person