Front Desk Associate

Front Desk Associate Pier Point - Lifestyle Motel Onsite |

Wildwood, NJ Schedule & Pay Seasonal:

April through

October Hours:

25-40 per week (more hours in summer and on weekends)

Shifts:

Between 8:00am and 11:00pm

Pay:

$18 per hour What This Job Is This is a hands-on, guest-facing role at a small motel. You will work the front desk and serve as the main point of contact for guests during your shift. Responsibilities include front desk work, guest support, daily coordination, and assisting with physical tasks. What You Will Do Answer guest and prospective guest questions and concerns in person, by phone, and by text/chat Handle common guest issues (room questions, door lock issues, noise complaints) Coordinate daily needs with housekeeping and maintenance Assist with guest arrivals by placing welcome kits (parking pass, WiFi card, etc.) in rooms prior to check-in.

Note:

Property is a 3-story building and this task involves using stairs. Manage guest parking by placing and moving cones to direct guests Assist housekeeping during busy periods as needed (stripping beds, taking out trash, room resets) Use hotel systems to manage reservations and door codes: Cloudbeds (property management system) & Lynx (smart locks) What We Expect From You Show up on time and ready to work Be friendly, calm, and professional with guests and other team members Follow instructions and ask questions when unsure Stay organized and keep track of daily tasks Be comfortable using a computer and learning basic systems Be flexible and help where needed during busy times Requirements Must have U.S. work authorization Must have your own laptop Must be able to work weekends and holidays Prior hotel experience not required Experience with hotel systems is a plus, but not required Physical Requirements Ability to stand and walk for extended periods during shifts Ability to climb stairs multiple times per shift (property is a 3-story building; no elevator) Ability to lift and carry items up to 30 lbs (welcome kits, supplies, trash bags, etc.) Ability to bend, reach, and perform light physical tasks as needed Ability to work indoors and outdoors Who This Job Is NOT For This role is not a good fit if you: Expect the job to be strictly desk-based Are unwilling to assist with basic operational tasks when needed Are uncomfortable using computers or learning new systems Avoid interacting with guests in person, by phone, or by text Need constant supervision or reminders Cannot work weekends, holidays, or busy summer shifts

Job Type:

Part-time Pay:

$17.00 - $19.00 per hour Ability to

Commute:

Wildwood, NJ 08260 (Required) Ability to

Relocate:

Wildwood, NJ 08260: Relocate before starting work (Required)

Work Location:

In person