Front Desk Agent

We are seeking a part time Hampton Inn & Suites I25 North. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors.

Duties:

• Greet guests in a friendly and professional manner
• Check guests in and out of the hotel
• Answer phone calls and direct inquiries to the appropriate department
• Assist guests with inquiries and provide information about hotel services and amenities
• Handle guest requests promptly and efficiently
• Process reservations and cancellations accurately
• Maintain a tidy and organized front desk area

Requirements:

• Previous experience in guest services, guest relations, or customer service preferred
• Excellent phone etiquette and communication skills
• Bilingual or multilingual abilities are a plus
• Knowledge of hotel or hospitality management is advantageous
• Ability to work in a fast-paced environment while maintaining a positive attitude Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!

Pay:

From $13.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person