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Guest Service Agent
Job
Hotel ZAZZ
Albuquerque, NM (In Person)
$30,345 Salary, Part-Time
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Job Description
Guest Service Agent Hotel ZAZZ
- 1.0 Albuquerque, NM Job Details Part-time $12
- $16 an hour 13 hours ago Benefits Free parking Flexible schedule Referral program Qualifications Boutique hotel experience Record keeping Maintaining an organized workspace Guest relations Sales transaction processing Financial transaction processing Phone communication Greeting customers Processing cash transactions Task prioritization Hotel customer satisfaction operations Computer skills Clean workspace maintenance Communication skills Hotel experience Entry level Customer complaint resolution Client interaction via phone calls Full Job Description About us Hotel ZAZZ is a small business in Albuquerque, NM.
Our work environment includes:
Modern office setting Company perks Lively atmosphereDuties:
- Greet and welcome guests upon arrival
- Register guests and assign rooms
- Provide information about hotel services, amenities, and local attractions
- Answer phone calls and respond to guest inquiries
- Handle guest check-ins and check-outs
- Process payments and maintain accurate records
- Assist with resolving guest complaints or issues
- Coordinate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Detail-oriented and able to handle cash transactions accurately
- Knowledge of guest relations principles and practices If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.
Job Type:
Part-time Pay:
$12.00- $16.