Front Desk Agent

Front Desk Agent Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints or concerns with patience and empathy
• Process payments and maintain accurate records
• Assist with reservations and room assignments
• Maintain a clean and organized front desk area

Experience:

• Previous experience in customer service or hospitality preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficient in using phone systems and computer software
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy Join our team as a Front Desk Agent and be the first point of contact for our guests.

As a Front Desk Agent, you will provide exceptional guest service, handle inquiries, and ensure a smooth check-in/check-out process. If you have excellent communication skills, enjoy working with people, and have a passion for hospitality, we would love to hear from you.

Benefits:

• Competitive pay
• Flexible work schedule
• Opportunities for career growth within the company Apply today to join our team of dedicated professionals committed to providing outstanding guest experiences.

Job Type:

Part-time Pay:

$17.50

• $18.

50 per hour

Benefits:

401(k) 401(k) matching Employee discount Flexible schedule Free parking Paid time off

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person