Front Desk Staff

Front Desk Staff Studio 6 Extended Stay Amherst - NY Buffalo, NY Job Details Part-time $16 - $17 an hour 1 day ago Qualifications Computer operation Teamwork Guest relations Night audit Computer literacy Attention to detail Computer skills

Full Job Description Job Title:

Front Desk Associate / Hotel Operations We are looking for a dedicated and customer-focused Front Desk Associate to manage daily hotel operations and provide excellent guest service. The ideal candidate should be reliable, organized, and flexible with work schedules.

Shift Timing:

9:00 AM - 4:00 PM or 4:00 PM - 10:00 PM (Flexible availability required)

Key Responsibilities:

Manage daily front desk operations Handle guest check-ins and check-outs efficiently Provide excellent customer service and assist guests with inquiries and requests Manage reservations and room assignments Coordinate with housekeeping and assign rooms for cleaning and turnover Perform daily operational tasks and ensure smooth hotel functioning Conduct or assist with night audit responsibilities as needed Handle guest concerns and resolve issues professionally Maintain accurate records and ensure proper communication between departments

Requirements:

Prior hotel front desk or hospitality experience preferred Strong communication and customer service skills Basic computer skills and ability to learn hotel management systems Ability to multitask and work in a fast-paced environment Strong attention to detail and problem-solving skills Must be flexible with shifts and scheduling Team-oriented with a positive attitude We are looking for someone who can adapt to changing operational needs and contribute to delivering an excellent guest experience.

Pay:

$16.00 - $17.00 per hour

Work Location:

In person