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Front Desk Agent

Job

Holiday Inn Express

Lockport, NY (In Person)

$34,060 Salary, Part-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Front Desk Representative -
Holiday Inn Express Shifts Available:
3:00 PM - 11:00 PM The Holiday Inn Express is seeking a dependable and personable Front Desk Representative to join our team. We are a 24/7 business and are currently hiring for evening and overnight shifts, including weekend availability . The ideal candidate will be friendly, efficient, professional, and computer-savvy , with a willingness to assist other departments when needed. As the first point of contact for our guests, the Front Desk Representative plays a vital role in creating a welcoming and positive experience from check-in to check-out.
Responsibilities:
Accurately handle guest reservations, check-ins, check-outs, and payments (credit card and cash). Manage the hotel's electronic reservation system with attention to detail. Respond promptly and courteously to guest requests or concerns, ensuring follow-up for complete satisfaction. Comply with hotel safety and brand procedures, including emergency and security systems. Provide guests with information about hotel services, local attractions, and directions.
Requirements:
Availability to work 3 PM-11 PM including weekends . Strong communication and customer service skills. Basic computer proficiency. Dependable and able to work independently.
To Apply:
Please submit your resume along with your availability (days of the week and preferred shift).
Job Type:
Part-time Pay:
$16.00 - $16.75 per hour
Benefits:
Flexible schedule
Work Location:
In person