Front Desk Team Member Wanted Taiwanese Restaurant in LIC

Front Desk Team Member Wanted - Taiwanese Restaurant in LIC Long Island City, NY Job Details Part-time | Full-time From $15 an hour 9 hours ago Benefits Employee discount Professional development assistance Flexible schedule Qualifications Maintaining an organized workspace Guest relations Phone communication Packing Greeting customers English Host/hostess experience Attention to detail Order taking Food preparation Clean workspace maintenance Chinese POS systems Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Overview We are seeking an energetic and friendly Front Desk Team Member to join our vibrant Taiwanese restaurant located in LIC. This role is perfect for someone who thrives in a lively environment, enjoys engaging with guests, and has a passion for delivering exceptional customer service. As the first point of contact, you will create a welcoming atmosphere, ensure smooth operations at the front desk, and support our team in providing an authentic dining experience. This paid position offers an exciting opportunity to develop your hospitality skills while working in a dynamic, multicultural setting. Responsibilities Greet guests warmly upon arrival and assist with seating arrangements to ensure a positive first impression Manage guests efficiently using POS systems (Toast POS) Answer phone inquiries with professionalism and provide accurate information about the menu, reservations, and restaurant policies Handle reservations, waitlist management, and guest inquiries to optimize seating flow and reduce wait times Maintain cleanliness and organization at the front desk area, ensuring a welcoming environment for all visitors Support guest relations by addressing questions or concerns promptly and courteously Collaborate with kitchen and service staff to coordinate guest needs and enhance overall dining experience Packing takeout orders Assisting with simple food prep when needed Requirements Previous experience as a host/hostess or in food service is highly preferred Strong communication skills with excellent phone etiquette and guest interaction abilities Familiarity with restaurant POS systems (Toast POS) is a plus Demonstrated customer service skills with a friendly, professional demeanor Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Experience in hospitality or hotel guest services is advantageous but not required Reliable, punctual, and able to stand for extended periods during shifts Fluent in English and Chinese Join us to be part of a passionate team dedicated to delivering authentic Taiwanese cuisine and memorable guest experiences! We value energetic individuals who are eager to grow within the hospitality industry while providing top-tier service in a lively setting.

Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Professional development assistance

Work Location:

In person