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Guest Service Agent

Job

Hotel Careers Time Square South

New York, NY (In Person)

Full-Time

Posted 6 days ago (Updated 2 days ago) • Actively hiring

Expires 8/5/2026

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Job Description

Sparkle at Luxury Hotel in NYC! Perks Health Benefits, Vacation time, Wellness days, Manager Development Program, Tuition Reimbursements A Little Sparkle in the Big Apple Ever dreamt of becoming the vibrant heartbeat of a luxury hotel in the most iconic city in the world? At Hotel Talent New York City, we believe our Front Desk Agents embody the spirit of our brand. We understand that your charm and warmth can transform a guest's experience. Whether welcoming a family on their dream vacation or assisting a weary traveler, your knack for making others feel special will turn moments into memories. And guess what? You'll do it all in the heart of the dazzling New York, NY! Why You'll Love Working with Us Here, every day is different. You'll greet guests, both in person and over the phone, with your infectious enthusiasm, making their day a little brighter. You'll also be honing your problem-solving skills, handling check-ins, check-outs, and transactions with grace and confidence. Oh, and did we mention the view? Our stunning location offers a panorama of the city that never sleeps, where the skyline is the limit. Where You're Going At Hotel Talent, we're not just about today but about your future. Your journey with us could take you from Front Office Supervisor to Assistant Front Office Manager and even Front Office Manager. We're all about nurturing talent and giving you the stepping stones to soar. Your Skills in the Spotlight To be a star in this role, you must have excellent English communication skills and be fluent in reading, writing, and speaking. Being comfortable with computer software and possessing a knack for accuracy in cash and credit card transactions is a plus. This role requires continuous movement and occasionally lifting or moving up to 20 pounds. But hey, who needs a gym membership when you can keep fit on the job? What's in it for You The successful candidate can anticipate an hourly rate of $20.00 based on several factors, including but not limited to years of experience within the job and required industry, education, and more. Plus, the added perk of working in NYC - arguably the most exciting and dynamic city on the planet! At Hotel Talent New York City, we're not just offering a job, we're offering an opportunity to be a part of our family, grow, and sparkle in the city that never sleeps. Are you ready to light up our world?