Skip to main content
Tallo logoTallo logo
Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Apply Offsite

Front Desk Agent- Adoption Assistant - Full Time

Job

Niagara SPCA

Niagara Falls, NY (In Person)

$36,400 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/12/2026

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
30
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Job Summary We are seeking a dedicated and friendly Front End Associate to join our team in providing exceptional guest services at our Animal Shelter. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming atmosphere for guests, and facilitating smooth adoption processes. This role requires strong communication skills and a passion for animal welfare.
Responsibilities :
Greeting visitors : Welcoming visitors and patrons in a friendly and helpful manner Answering questions : Answering questions about the shelter, its policies, and local animal welfare Assisting with adoptions : Helping potential adopters view animals, answering questions, and completing paperwork Processing payments : Accepting payments for adoptions, microchips, ID tags, and return to owner fees Maintaining the front desk : Keeping the front desk and lobby clean, organized, and free of clutter Handling phone calls : Answering and directing phone calls to the appropriate staff member Assisting with inventory : Ordering, purchasing, and inventorying supplies Coordinating with staff : Working with other staff members to ensure the department runs efficiently Front desk position may also involve: Assisting with animal returns to owners, working with volunteers, performing light cleaning duties, assisting with animal caretakers and animal control officers, and dispatching animal control Qualifications Previous experience in guest services or hospitality management is preferred. Familiarity with front desk operations in a SPCA or rescue setting is a plus. Strong communication skills with the ability to engage positively with guests and team members. Proficient in using phone systems. Ability to work Monday, Wednesday, Thursday, Friday 11:00am-6:30pm and Saturday 11:00am-5:30pm A commitment to providing outstanding customer service in a fast-paced environment.
Job Type:
Full-time Pay:
From $17.50 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person