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Hotel Guest Services - Front Desk

Job

Comfort Inn Fairgrounds Hotel - Syracuse

Syracuse, NY (In Person)

$34,840 Salary, Part-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/24/2026

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Job Description

Hotel Guest Services
  • Front Desk Comfort Inn Fairgrounds Hotel
  • Syracuse
  • 3.5 Syracuse, NY Job Details Part-time $16.50
  • $17.
00 an hour 13 hours ago Qualifications Multitasking Greeting customers Attention to detail Telephone systems Venue guest services Full Job Description Company Overview Comfort Inn by Choice Hotels is a welcoming hotel dedicated to providing exceptional guest experiences. We pride ourselves on creating a comfortable, friendly environment where guests feel valued and cared for throughout their stay. Overview We are seeking an energetic and detail-oriented Hotel Guest Services
  • Front Desk professional to join our dynamic team.
In this role, you will be the first point of contact for our guests, ensuring their check-in and check-out processes are smooth, their needs are met promptly, and their overall experience exceeds expectations. Your enthusiasm and hospitality expertise will help create memorable stays for our guests. Responsibilities Sell and Reserve rooms appropriately while committing to the needs of each guest as well as ensuring booking expectations of the company Greet guests warmly upon arrival and assist with check-in/check-out procedures efficiently. Handle guest inquiries, requests, and complaints with professionalism and a positive attitude. Manage multi-line phone systems, providing accurate information and routing calls appropriately. Maintain accurate guest records, reservations, and billing information using hotel management software. Provide information about hotel amenities, local attractions, and services to enhance guest experience. Coordinate with housekeeping and maintenance teams to ensure guest rooms are prepared to high standards. Uphold phone etiquette standards and ensure all guest interactions reflect our commitment to hospitality excellence. Skills Strong customer service skills with a passion for creating positive guest relations. Excellent communication skills, including phone etiquette Ability to manage multiple tasks efficiently in a fast-paced environment.
Pay:
$16.50
  • $17.
00 per hour
Work Location:
In person