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Front Desk Attendant
Job
The Greenhouses Hotel
Wallkill, NY (In Person)
$47,840 Salary, Part-Time
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Job Description
Audrey's Farmhouse is hiring a Front Desk Attendant to greet guests and support hospitality and preparation tasks that keep guest services running smoothly across our Hudson Valley properties. Reports directly to the Guest Services Manager. What you will do Greet guests warmly and represent the brand professionally Support the stripping and breakdown of guest rooms after departure and the preparation of rooms prior to arrival Support guest room refreshes upon request Keep interior and exterior common areas clean and presentable, checking grounds for trash or debris Help resolve guest issues and complaints, escalate to management when needed Provide guests with area, restaurant, and outing recommendations Maintain thorough knowledge of room types, operations, facilities, and venue services Communicate with housekeeping and facilities to ensure prompt responses to guest needs Answer phones and emails professionally with superior customer service Maintain communication with guests ahead of weddings, corporate retreats, and other venue events Report accidents, injuries, or safety hazards to senior management immediately Process guest payments and other clerical tasks as needed Remain flexible to cover unexpected needs of the venue What we are looking for Warm, welcoming, optimistic, and resourceful with guests and team Enthusiasm for the pace of a hospitality environment Excellent written and verbal communication Detail-oriented with a high sense of urgency Able to multitask, work under pressure, and follow up Works respectfully as part of a team Reliable and punctual Familiarity with Google Suite and Microsoft Office Familiarity with the Inn road booking platform a plus; training provided The details Pay $21 to $25 per hour Part-time, Thursday to Sunday Weekends required Paid via payroll To apply, please send a resume and at least one reference. If not an employment reference, a reference from a community member with a title (for example a teacher or clergy) is welcome, not a family member.