Job Description
Multiple Available:
Front Desk, Night Auditor, Room Attendant, or Breakfast Attendant Holiday Inn Express - 3.3 Brookpark, OH Job Details Part-time | Full-time From $14 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Qualifications Night audit Shuttle driving Driver's License Attention to detail Organizational skills Multi-line phone systems Time management Full Job Description About Us:
Join the team at Holiday Inn Express Cleveland Airport, where exceptional service and genuine hospitality are at the heart of what we do. We're looking for team players who are dependable, guest‑focused, and enthusiastic about creating a positive, welcoming experience for all our guests. What We Offer:
Medical, dental, vision insurance (full-time only) Employee discounts on food, beverages, and hotel stays Opportunities for professional growth and advancement 401K with company match Paid Time Off 24/7 Employee Assistance Program Open Positions:
Night Auditor:
Full-time Key Responsibilities:
Perform nightly accounting and reporting duties to balance daily transactions. Prepare and deliver daily reports. Process guest check-ins, check-outs, and reservations with professionalism. Ensure the security and safety of the property during the overnight hours. Address any guest concerns or emergencies promptly and efficiently. Qualifications:
Previous hotel front desk or night audit experience is a plus but not required. Strong mathematical and analytical skills. Excellent communication and interpersonal skills. Proficiency with hotel management software is preferred but training will be provided. Ability to work overnight shifts, weekends, and holidays as needed. Must be able to driver the Hotel Shuttle to and from Airport+Car Rental. Front Desk Representative:
Full-time Key Responsibilities:
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Candidate must be able to organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations as well as securing payment. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Qualifications:
Must have a drivers license, clean driving record, and able to drive Hotel Shuttle. Core skills in hospitality, guest services, and phone etiquette preferred Bilingual skills preferred Experience with multi-line phone systems and guest relations Housekeeper:
Part-time Key Responsibilities:
Cleans and maintains all floors daily, including mopping, vacuuming, and cleaning equipment after use. Changes bed linens and refreshes towels, soap, and toilet paper as needed. Cleans and disinfects bathrooms, including sinks, toilets, and tub/shower areas. Dusts furniture, surfaces, wall fixtures, and window coverings on a regular schedule. Empties trash daily, recycles according to guidelines, and ensures lights are turned off when not needed. Reports broken items and all lost‑and‑found items to management. Qualifications:
Previous housekeeping experience is a plus but not required Strong attention to detail and organizational skills Ability to work both independently and contribute as part of a team Reliable, punctual, and flexible to work weekends and holidays Breakfast Attendant:
Part-time Key Responsibilities:
Sets up breakfast at scheduled time and ensures breakfast items are stocked and available to guests during breakfast hours according to company standards. Maintains cleanliness of breakfast area and kitchen during and after breakfast hours. Greets guests and accommodates special requests as needed. Inventory breakfast items regularly Qualifications:
Previous restaurant experience is a plus but not required Strong attention to detail and time management skills Reliable, punctual, and flexible to work weekends and holidays If you would like to join our growing company, please indicate which position(s) you are interested in when applying! Job Types:
Full-time, Part-time Pay:
From $14.00 per hour Application Question(s): Are you able to communicate effectively in English, both verbally and in writing, to perform essential job duties? Which position(s) are you interested in applying for? (Night Auditor, Front Desk, Housekeeping, Breakfast available) License/Certification:
Driver's License (Required) Shift availability: Overnight Shift (Preferred) Night Shift (Preferred) Day Shift (Preferred) Ability to Commute:
Brookpark, OH 44142 (Required) Work Location:
In person
