Task Force Front Desk Hampton Hotel Pep Required

Task Force Front Desk Hampton Hotel Pep Required Wenzell & Fisher Hospitality Group - 5.0 Columbus, OH Job Details 4 hours ago Qualifications Computer operation Hotel policy compliance Maintaining an organized workspace Phone reception Safety protocol adherence Phone communication Greeting customers Answering guest questions High school diploma or GED Hotel and accommodations guest check-out Organizational skills Computer skills Receptionist experience within hospitality industry Hospitality online booking platforms Hotel and accommodations guest complaints handling Communication skills Entry level

Full Job Description Task Force Front Desk Hampton Pep Location:

Columbus, OH Job Description We are seeking a motivated and professional individual to join our team as a Task Force Front Desk associate at Hampton Pep in Columbus, OH. This role is essential in providing excellent customer service and ensuring smooth front desk operations. Responsibilities Greet and welcome guests with a friendly and professional demeanor. Manage check-in and check-out processes efficiently and accurately. Answer phone calls and respond to guest inquiries promptly. Maintain a clean and organized front desk area. Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. Handle guest requests and resolve issues in a timely manner. Assist with administrative tasks as needed. Follow all company policies and procedures to maintain a safe and secure environment. Qualifications High school diploma or equivalent. Previous experience in front desk or customer service role preferred. Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Proficient with basic computer applications and reservation systems. Professional appearance and positive attitude. Reliable and punctual with strong organizational skills. Additional Information This position requires a high level of energy and enthusiasm to create a welcoming atmosphere for all guests. If you are passionate about hospitality and enjoy working as part of a dynamic team, we encourage you to apply.