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Hotel Front Desk Agent (7am-3pm)
Job
Holiday Inn Express Columbus - Dublin
Dublin, OH (In Person)
$34,320 Salary, Full-Time
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Job Description
Job description: Job Summary Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for our Hotel Front Desk Agent position (
Morning Shift:
7am-3pm) on our Guest Services Team! You'll welcome Guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities should submit their Resume today or stop at the property to pick up a copy of our Job Application by simply asking the Front Desk Agent! Duties- Greet Guests upon their departure while checking-out and preparing for Arrivals for the evening shift.
- Handle Guest inquiries and issues promptly and professionally
- Process payments and maintain accurate records
- Provide information about Hotel services, amenities, and local attractions
- Coordinate with housekeeping and maintenance to ensure Guest satisfaction
Responsibilities:
Connect with the housekeeping department to ensure Guest accommodations are ready Welcome, register, check-in, and check out Guests staying at the hotel, provide keys and room numbers, and record credit card information Answer incoming calls and questions about Guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Keeping accurate records of all hotel Guest account information Join our team and be a part of delivering exceptional Guest Service experiences at our Award Winning Hotel!Hourly Pay:
$16. to $17. per hour based upon Hotel Front Desk Experience and Opera PMS/Hotelkey PMS Experience.Job Types:
Part-Time/Full-Time Benefits:
Employee discount on IHG properties Employee discount from in-house Marketplace Paid time offSchedule:
8 hour shift Morning shift (7am-3pm)Job Type:
Full-time Pay:
$16.00- $17.