Job Summary A Front Desk Agent is responsible for checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Responsibilities:
Check guests in and out of their rooms Answer any questions guests have Make recommendations for activities and restaurants Store any luggage guests have Answer the phone and direct the call Take reservations on the phone Arrange transportation for guests Maintain the record of guests that have checked in and out
Qualifications:
Excellent customer service skills Problem-solving skills Amazing interpersonal abilities Top-of-the-line organizational skills Ability to handle multiple tasks at once Amazing time management skills Incredibly detail oriented Computer and typing skills Must be able to work weekends and holidays We have 2nd shift (4pm-12am) part-time position available. If you are unable to work this shift time, do not apply. Hilton OnQ training is preferred, but not required. We are willing to train the right candidate. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these
Values:
Hospitality
- We're passionate about delivering exceptional guest experiences. Integrity
- We do the right thing, all the time. Leadership
- We're leaders in our industry and in our communities. Teamwork
- We're team players in everything we do. Ownership
- We're the owners of our actions and decisions. Now
- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Remotely No Job Type:
Full-time Pay:
$16.00
00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person