Front Desk Agent

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation:

$16.50 hourly

Responsibilities:

Provide guests with information about hotel amenities, dining, and travel directions. Manage guest check-ins and check-outs appropriately Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Take reservations in person, via email, or over the phone, including group bookings. Operate hotel switchboard, take calls and provide information and transfer calls

Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Experience in hospitality or customer service is preferred but not required. Availability to work flexible schedules, including weekends and holidays. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK! Front Desk Agent Extended Stay Premier Cleveland 6025 Jefferson Dr, Independence, OH 44131 $16.50 an hour $16.50 an hour We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

Compensation:

$16.50 hourly

Responsibilities:

Provide guests with information about hotel amenities, dining, and travel directions. Manage guest check-ins and check-outs appropriately Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process Take reservations in person, via email, or over the phone, including group bookings. Operate hotel switchboard, take calls and provide information and transfer calls

Qualifications:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Experience in hospitality or customer service is preferred but not required. Availability to work flexible schedules, including weekends and holidays. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!