Guest Service Attendant

Our mission at The Inn at Honey Run is to create and provide a first-class, loving, and memorable experience for each and every guest in an economically sustainable manner. Nestled in the heart of Ohio's Amish Country, our boutique inn offers guests a peaceful retreat surrounded by nature. We're looking for a friendly, dependable, and service-oriented Guest Service Attendant who enjoys creating meaningful guest experiences and serving as a welcoming ambassador for our property. What You'll Do As a Guest Service Attendant, you'll play an important role in creating memorable stays for our guests from arrival to departure.

Your responsibilities will include:

Welcoming guests and assisting with check-in and check-out procedures Providing information about accommodations, amenities, dining options, local attractions, and activities Answering phone calls, responding to inquiries, and assisting with reservations Addressing guest questions, requests, and concerns promptly and professionally Coordinating with housekeeping, dining, and maintenance teams to ensure guest needs are met Maintaining a clean, organized, and inviting front desk and lobby area Assisting with administrative and operational tasks as needed to support daily operations What We're Looking For A warm, friendly, and professional demeanor Strong communication and interpersonal skills A passion for delivering exceptional guest experiences Excellent attention to detail and organizational skills Ability to remain proactive and responsive in a fast-paced environment Basic computer skills; experience with hotel reservation or property management systems is a plus Flexibility to work weekends, holidays, and varying shifts Previous hospitality, front desk, or customer service experience preferred Ability to lift and carry up to 25 pounds Why You'll Love Working Here A peaceful, beautiful work environment surrounded by nature Opportunities to grow within our hospitality team The chance to create memorable experiences for guests celebrating special occasions, relaxing getaways, and meaningful moments Employee discounts and perks Benefits 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Job Type:

Full-time Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required) Ability to

Commute:

Millersburg, OH 44654 (Required) Ability to

Relocate:

Millersburg, OH 44654: Relocate before starting work (Required)

Work Location:

In person