Front Desk Associate 2nd/3rd Shifts- New Hotel Opening

Job Overview Join us as a Front Desk Associate for an exciting new hotel opening! This energetic role is at the heart of delivering exceptional guest experiences, ensuring smooth operations, and creating a welcoming environment from day one. As the first point of contact, you will embody our commitment to hospitality excellence, providing friendly, efficient service that leaves a lasting positive impression. Your enthusiasm and professionalism will set the tone for our guests' stay and contribute to the success of our vibrant new hotel. Duties Greet guests warmly upon arrival, ensuring a positive first impression and smooth check-in/check-out processes Manage multi-line phone systems with professionalism, providing accurate information and assistance to callers Handle guest inquiries, requests, and concerns promptly to ensure complete satisfaction and foster guest loyalty Maintain accurate reservation records, room assignments, and billing information using hotel management software Provide detailed guest services including concierge support, local recommendations, and special requests Uphold high standards of phone etiquette and guest relations to create a welcoming atmosphere at all times Requirements Proven experience in hotel front desk operations preferred; previous hotel experience is highly valued Strong customer service skills with a friendly, approachable demeanor and excellent communication abilities Multilingual or bilingual skills are a significant plus for engaging diverse guests effectively Knowledge of hotel management systems and multi-line phone systems preferred Exceptional organizational skills with attention to detail in guest relations and administrative tasks Demonstrated ability to work well under pressure while maintaining a positive attitude in a dynamic resort setting This role offers an exciting opportunity to be part of a brand-new hotel where your hospitality expertise will shine. We value energetic professionals dedicated to delivering top-tier guest experiences and fostering a welcoming environment for all visitors. Join us in creating memorable stays from the very first day!

Pay:

$14.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person