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Guest Services Agent

Job

West Beach Suites

Lincoln City, OR (In Person)

$37,440 Salary, Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

FRONT DESK AGENT
Do you enjoy working with people, excel at communication, and appreciate a varied work day? Front Desk agents are the front line for hotels and offer an exciting opportunity to meet new people, experience travelers from all over the world, and excel at customer service. If this sounds like something you would enjoy - read on and send us your resume. We want to talk to you! We are looking for someone who is willing to work a part-time position, 16-26 hours, that is temporary through Labor Day or perhaps September of this year. Hours will be variable and flexibility is appreciated. Bonus points if you're interested in cross-training to housekeeping or laundry for more hours.
FRONT DESK AGENT DUTIES
Managing front desk activity and handling guest check-ins and check-outs Handling customer requests and complaints and directing other employees or departments accordingly Managing and updating all official documentation pertaining to the role Answering calls and queries related to potential bookings Navigating in property management system and making entries accordingly Performs cash accounting duties such as preparing bank deposits, counting cash, and ensuring cash drawers are balanced
FRONT DESK AGENT
Requirements Possess a basic knowledge of computers and simple database for the purpose of data entry and making reservations Demonstrate excellent organizational skills and the ability to perform many tasks at the same time Understand the various tasks that go into running a hotel Strong customer service skills Knowledge of safety and security procedures Excellent verbal and written communication skills Ability to solve problems and diffuse tense situations Ultimately, you will help create a pleasant and memorable stay for our guests and assist corporate staff in ensuring accurate record-keeping. A 90-day probation period will be observed to allow both of us to get to know one another and determine if we are a good fit. We welcome all serious applicants! Please apply only if you are local and ready to work. Weekends and holidays are mandatory.
Job Type:
Full-time Pay:
$18.00 per hour
Work Location:
In person