Front Desk Agent

We are hiring a Front Desk Agent! Join our team as a welcoming, professional and service-oriented Front Desk Agent. You'll play a key role in delivering a great guest experience while handling day-to-day front desk duties.

Starting Pay:

$15 per hour ​

Responsibilities:

Greet and check guests in/our Answer phone calls and respond to emails Take and manage reservations Process payments and verify guest info Assist with guest questions, complaints, or needs Coordinate with housekeeping and maintenance Provide local recommendations Stock and clean front desk area Occasionally assist with night audit shift coverage

Qualifications:

Previous hospitality, front desk, or customer service experience preferred Strong communication and people skills Dependable, punctual, and calm under pressure Comfortable using a computer Able to lift up to 30lbs Previous FOSSE experience is a plus, but not required

Schedule:

7am-3pm and 3pm-11pm shifts required Occasional 11pm-7am coverage may be needed Must be available weekends and holidays Fixed 8-hour shifts as listed above, no partial shifts How to

Apply:

You may submit your resume on Indeed OR stop by the hotel to drop off your resume and/or fill out a paper application. Must be 18 years or older to apply.

Job Type:

Part-time Pay:

$15.00 per hour

Benefits:

Employee discount Application Question(s): Available to work 7:00am-3:00pm shift? Available to work 3:00pm-11:00pm shift? Available to work weekends and holidays? Are you 18 years or older?

Experience:

Hotel Front Desk Agent:

1 year (Preferred)

FOSSE:

1 year (Preferred)

Work Location:

In person