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Front Desk Clerk
Job
Wingate by Wyndham
Kittanning, PA (In Person)
$29,120 Salary, Full-Time
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Job Description
Job Overview We're looking for a friendly, dependable team member to join our hotel front desk team. As a Front Desk Clerk, you'll be the first point of contact for guests, helping create a welcoming and positive experience from check-in to check-out. This role is ideal for someone who enjoys guest interaction, customer service, problem-solving, and working in a fast-paced hospitality environment. Key Responsibilities Greet and assist guests in person and by phone Process guest check-ins and check-outs Make and manage reservations Handle guest requests and resolve concerns professionally Process payments and maintain accurate records Maintain front desk organization and lobby appearance Communicate maintenance, safety, or guest service issues to management Qualifications High school diploma or equivalent Previous customer service, hospitality, retail, or office experience preferred Strong communication and interpersonal skills Intermediate computer knowledge Ability to multitask and stay organized Dependable, professional, and team-oriented Physical Requirements Ability to stand, walk, bend, and lift up to 30 pounds