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Front Desk Associate

Job

Extended Stay America Suites Lancaster County

Mountville, PA (In Person)

$31,200 Salary, Full-Time

Posted 5 weeks ago (Updated 13 hours ago) • Actively hiring

Expires 6/22/2026

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Job Description

  • Job Overview:
  • We are seeking a Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. Part Time
  • 3rd Shift (10:00PM to 6:00AM) 3-4 nights Possibility of extra shifts 10 Paid Training Shifts Weekends & Holidays are a MUST
  • Responsibilities:
  • Greet and welcome guests in a friendly and professional manner
  • Check guests in and out efficiently
  • Handle guest inquiries and provide information about hotel services, facilities, and local attractions
  • Process reservations and cancellations accurately
  • Manage phone calls and reservations using hotel management software
  • Ensure the lobby area is clean and presentable
  • Set up Grab-and-Go breakfast
  • Requirements:
  • Must be reliable and punctual
  • Previous experience in hospitality or guest services preferred
  • Proficiency in using phone systems and hotel management software
  • Strong communication skills with a focus on guest relations
  • Ability to speak multiple languages is a plus (Bilingual or Multilingual) Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where your customer service skills will shine.
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour
Work Location:
In person

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