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Guest Service Associate

Job

U.S. Steel Building

Pittsburgh, PA (In Person)

$40,560 Salary, Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 8/4/2026

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Job Description

Guest Service Associate U.S. Steel Building Pittsburgh, PA Job Details Full-time $19.50 an hour 4 hours ago Benefits Health insurance Dental insurance Paid time off Parental leave Vision insurance Flexible schedule Referral program Qualifications Hospitality Customer communication Customer service Organizational skills Typing Hotel experience Full Job Description This Guest Service Associate role appears to be a front desk/customer service position focused on providing a professional experience for tenants and visitors at the US Steel Tower in downtown Pittsburgh.
Highlights Pay:
$19.50/hour
Schedule:
Full-time, Monday-Friday 9:00 AM-5:00 PM or 3:00 PM-11:00
PM Benefits:
Free health insurance Optional dental and vision insurance Paid time off Parental leave Referral program Holidays off or overtime opportunities What You'll Do Welcome and assist visitors and tenants. Check in guests and issue visitor passes. Help employees with ID badges (lost, expired, replacements). Verify visitor authorization with tenant companies. Coordinate large group visitor registrations. Direct deliveries to the appropriate offices. Maintain tenant contact lists and event information. Provide directions and information about downtown Pittsburgh. Keep the reception area organized and professional. Follow security and emergency procedures. Handle multiple guests at once while maintaining excellent customer service. Skills They're Looking For Excellent customer service and communication. Strong computer and typing skills. Organization and attention to detail. Professional appearance and punctuality. Ability to multitask in a busy lobby. Ability to sit or stand for extended periods. Preferred Qualifications High school diploma or equivalent. Hotel, hospitality, or other customer service experience. Overall Assessment This position would be a strong fit if you enjoy: Working with people. Being the first point of contact in a professional office environment. Administrative and customer service work. A predictable weekday schedule with benefits. The job emphasizes professionalism, communication, organization, and multitasking more than sales or physically demanding work. It could also serve as a good stepping stone into corporate administration, property management, or office operations.
Job Type:
Full-time Pay:
$19.50 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Paid time off Parental leave Referral program Vision insurance
Experience:
Hotel experience: 1 year (Preferred)
Work Location:
In person