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guest services agent

Job

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Scranton, PA (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/28/2026

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Job Description

guest services agent Scranton, PA 2 DAYS AGO 22597062 Summary Scranton, PA In-Person Competitive Salary 0 Years Experience High school graduate or equivalency certificate (GED) No Commission 40.00 hours per week / Day Shift / Full-Time Description Guest Services Agent Requisition

ID 2026-78349

Category Front Office Operations Job Location US-PA-Scranton Property Residence Inn Scranton Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Residence Inn Scranton 947 Viewmont Drive Scranton , Pennsylvani a 18519 Overview The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Qualifications Additional Details How To Identify Potential Job Scams

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