Front Desk Agent

We are seeking a dependable, professional, and detail-oriented Front Desk Associate to join our team. This position is ideal for someone who is comfortable working in a fast-paced hospitality environment and can confidently manage multiple responsibilities at once.

Job Responsibilities:

Answer and manage multiple phone lines professionally Assist guests with check-in/check-out procedures Use hotel computer systems efficiently and accurately Handle guest questions, reservations, and problem-solving Maintain professionalism during busy periods Communicate effectively with guests and team members Complete required daily front desk tasks and reports Assist with cleaning and maintaining front desk and common areas as needed

Requirements:

Strong computer and office skills are

REQUIRED

Comfortable using Microsoft Office, email systems, and web-based programs Ability to multitask while maintaining accuracy and professionalism Must be dependable, organized, self-motivated, and a self-starter Ability to work productively both independently and as part of a team Must be fluent in reading, writing, and speaking English Spanish-speaking ability is a plus, but not required Must be comfortable with customer-facing responsibilities in a busy environment Must be able to stand for extended periods of time Must be able to bend, lift, move, and carry up to 50 lbs as needed Must be comfortable alternating between sitting and standing throughout shifts Must be available to work multiple shifts, including weekends and holidays Prior hotel or office experience preferred, but willingness to learn is essential

Application Requirements:

Applicants must provide 3 professional and/or academic references Pay will be discussed during the interview process Previous employees are not eligible for rehire Applicants with relatives currently employed at this property are not eligible to apply

Please Note:

This is not a "sit behind the desk" position. Applicants must be comfortable handling phones, computers, guest interactions, cleaning responsibilities, and multiple tasks simultaneously throughout their shift. Applicants who are not comfortable with technology , multitasking, independent productivity, or customer-facing responsibilities may find this position challenging. If this job posting is still active, the position is still available. Please do not flood the front desk with calls requesting to speak with the hiring team regarding application status. Interviews will be scheduled as applications are reviewed and as availability within the hiring team permits. We are looking for team members who are reliable, motivated, professional, and ready to work in a hospitality-focused environment.

To Apply:

Please include your work history and any experience with office software, customer service, hotel/front desk systems, or multitasking in a fast-paced environment.

Pay:

From $8.00 per hour

Benefits:

Employee discount Application Question(s): Rate your computer proficiency: Beginner Intermediate Advanced How many years of customer service experience do you have? Have you ever been terminated from a previous position? (If, yes, explain) Do you have previous hotel or front desk experience? Please briefly explain why you believe you would be a good fit for this position. Describe your experience with office software and computer systems. What does professionalism in the workplace mean to you? Why are you leaving your current or most recent position? This position requires applicants to be at least 18 years old. Are you 18 years of age or older?

Yes No Education:

High school or equivalent (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Ability to

Commute:

Cheraw, SC 29520 (Required)

Work Location:

In person