Front Desk Associate (part-time)

Beautiful custom hotel next to TopGolf... We are looking for an experienced Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. We have been open for 5 years and have won the Brand's Gold Award every year open! Not only that, but we are the #1 hotel on TripAdvisor in all of the upstate! Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Must be reliable and dependable .

Note:

We are looking for part time only Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Work with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent Understanding of how travel planning websites operate, like Booking and Expedia Customer service attitude Be able to wear multiple hats and problem solve Excellent communication and organizational skills Flexible availability What You'll Get Competitive hourly wage + digital tips (only hotel in the area doing this!) A working atmosphere that is positive and engaging Telehealth including general medicine, nutrionist, and mental health coverages Joining a growing organization Work at one of the newest hotels in Greenville. That too an award winning hotel (3 time Gold award winner + the #1 hotel on TripAdvisor!)

Job Type:

Full-time Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Professional development assistance Referral program

Work Location:

In person