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3rd Shift Front Desk Agent

Job

DHG MAINSTAY INCORPORATED

Chattanooga, TN (In Person)

$29,120 Salary, Full-Time

Posted 1 week ago (Updated 4 days ago) • Actively hiring

Expires 7/16/2026

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Job Description

3rd Shift Front Desk Agent
DHG MAINSTAY INCORPORATED
Chattanooga, TN Job Details Full-time $13 - $15 an hour 1 day ago Qualifications Hotel and accommodations payment processing Maintaining an organized workspace Sales transaction processing Financial transaction processing Night audit Incident report management Handling customer inquiries Greeting customers Answering guest questions Hotel public area cleaning Safe environment creation Hotel and accommodations guest complaints handling Clean workspace maintenance Balancing end-of-day transactions Physical security incident reporting Entry level Hotel housekeeping
Full Job Description Job Summary:
We're looking for a dependable, self-motivated team member to join our overnight team. This role is perfect for someone who enjoys a quieter work environment, takes pride in keeping things running smoothly, and is confident working independently. As the overnight representative of MainStay Suites Chattanooga, you'll play a key role in guest satisfaction, safety, and preparing the hotel for the day ahead.
What You'll Do:
Be the Face of the Hotel Overnight Welcome late arrivals, assist guests, and ensure a smooth, friendly check-in/check-out experience. Handle Payments & Night Audit Support Process guest transactions accurately and assist with end-of-day balancing and reporting. Maintain a Safe & Secure Environment Monitor the property, ensure guest safety, and address any concerns calmly and professionally. Support Guests with Care Respond promptly to guest needs, questions, or issues during the overnight hours. Prepare for the Morning Team Set up the front desk and common areas so the day shift walks into a clean, organized space. Clean & Maintain the Property Complete daily and weekly cleaning tasks during your shift , including front desk, lobby, and light housekeeping duties to keep the hotel fresh and guest-ready. Communicate & Report Document any incidents, maintenance issues, or guest concerns for management follow-up.
What We're Looking For:
Reliable and comfortable working overnight hours Self-starter who can work independently with minimal supervision Strong attention to detail and organization Calm, professional demeanor in all situations Customer service or hospitality experience preferred