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Front Desk Associate
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Homewood Suites by Hilton Chattanooga
Chattanooga, TN (In Person)
$31,200 Salary, Full-Time
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Job Description
Front Desk Associate Homewood Suites by Hilton Chattanooga - 3.5 Chattanooga, TN Job Details Full-time From $15 an hour 5 hours ago Benefits Paid time off Employee discount Qualifications Customer communication Filing Attention to detail Problem-solving Organizational skills Stocking Full Job Description Company Overview Homewood Suites by Hilton is part of the Hilton family, dedicated to providing memorable experiences for guests whether they are close to home or traveling around the world. We pride ourselves on our commitment to exceptional service and hospitality. Summary As a Front Desk Agent at Homewood Suites by Hilton, you will be the first point of contact for our guests, ensuring a welcoming and efficient check-in experience. Your role is vital in creating memorable stays and upholding our reputation for outstanding customer service. Responsibilities Greet guests upon arrival and assist with check-in procedures. Manage reservations and provide information about hotel services and amenities. Handle guest inquiries and resolve any issues promptly and professionally. Maintain an organized front desk area and ensure all necessary supplies are stocked. Process payments and manage cash transactions accurately. Assist with administrative tasks such as filing and data entry as needed. Perform night audit procedures. Promote hotel services to enhance guest experiences. Must be flexible and available all shifts. Requirements Previous experience in customer service or hospitality preferred. Strong communication skills, both verbal and written. Excellent organizational skills with attention to detail. Ability to manage time effectively in a fast-paced environment. Bilingual abilities are a plus but not required. If you're passionate about delivering exceptional guest experiences and want to be part of a dynamic team at Homewood Suites by Hilton, we invite you to apply today!