Front Desk Agent

Front Desk Agent Hampton Inn & Suites - 3.6 Knoxville, TN Job Details Full-time From $15.50 an hour 1 day ago Qualifications Bilingual Computer operation Phone communication Computer literacy Receptionist experience within education industry Administrative experience Task prioritization Data entry Multi-line phone systems Clerical experience Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our hotel. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a dynamic team. Responsibilities Greet visitors, clients, and staff warmly, ensuring a positive first impression at all times Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Maintain accurate records through data entry, filing, proofreading, and document management using PEP Support office operations by managing incoming and outgoing correspondence, organizing files, and performing clerical tasks such as photocopying and scanning Provide excellent customer support by addressing inquiries promptly and courteously in person or over the phone Requirements Proven office management or administrative experience with strong organizational skills Proficiency in computer literacy including Microsoft Office (Word, Excel, Outlook), Google Workspace, and data entry skills, as well as, PEP Experience with multi-line phone systems and phone etiquette essential for handling high call volumes effectively Bilingual abilities are highly desirable to assist diverse client needs Prior clerical experience such as filing, proofreading, and document management preferred Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment Excellent interpersonal skills with a professional demeanor to deliver outstanding customer service Join us as a Front Desk Agent where your enthusiasm for organization and service excellence will make a lasting impact. We value proactive individuals eager to grow their administrative expertise while supporting our vibrant team!

Pay:

From $15.50 per hour

Work Location:

In person