Hotel Front Desk Agent

Hotel Front Desk Agent Arlington, TX Job Details Full-time From $15 an hour 20 hours ago Qualifications Record keeping Maintaining an organized workspace Guest relations Financial transaction processing Phone communication Greeting customers Financial record maintenance Front desk Clean workspace maintenance Balancing end-of-day transactions Hotel experience Entry level Customer complaint resolution Client interaction via phone calls Full Job Description

MUST HAVE HOTEL FRONT DESK EXPERIENCE!

CANDIDATES

WITHOUT FRONT DESK EXPERIENCE WILL NOT BE CONSIDERED.

The hours/shifts for this position vary.

Key Responsibilities:

Guest Interaction:

Greeting guests upon arrival and departure. Providing a positive and welcoming first impression. Answering guest inquiries and providing information about the hotel and local area. Addressing guest complaints and resolving issues effectively.

Reservations and Check-in/Check-out:

Managing reservations via phone, email, or online platforms. Checking guests in and out of their rooms. Assigning rooms and providing room keys.

Financial Transactions:

Processing payments for room charges and other hotel services. Balancing cash drawers and maintaining accurate records.

General Support:

Maintaining a clean and organized front desk area. Coordinating with other hotel departments to fulfill guest needs

Job Type:

Full-time Pay:

From $15.00 per hour

Work Location:

In person