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Front Desk Agent
Job
Pony Cakes LLC
Balch Springs, TX (In Person)
$50,752 Salary, Full-Time
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Job Description
Front Desk Agent Pony Cakes LLC Balch Springs, TX Job Details Part-time | Full-time $22.00 - $26.80 an hour 10 hours ago Qualifications Customer service Administrative experience Customer data entry Full Job Description Job Overview We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach will help create a positive first impression for visitors, clients, and team members alike. The ideal candidate is highly organized, tech-savvy, and possesses excellent communication skills, including bilingual abilities. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and supportive environment. Responsibilities Greet visitors warmly and direct them appropriately, ensuring a positive experience from the moment they arrive Manage multi-line phone systems with professionalism, answering inquiries promptly and routing calls efficiently Handle all front desk duties including scheduling appointments, maintaining calendars, and managing visitor logs Support office management activities such as filing, proofreading documents, and organizing supplies Assist with clerical tasks like photocopying, faxing, mailing, and maintaining organized files Provide exceptional customer support by addressing inquiries via phone or in person with courteous phone etiquette and professionalism Qualifications Proven experience in office administration or reception roles with strong clerical skills Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Strong communication skills; bilingual abilities are highly desirable to serve diverse clientele Previous experience as a dental or medical receptionist or personal assistant is advantageous Demonstrated time management skills with the ability to prioritize tasks efficiently Knowledge of office management procedures including filing systems and calendar management Join our team as a Front Desk Agent and become an essential part of our professional community!