Front Desk Associate/Night Auditor

Front Desk Associate/Night Auditor The Grand Hotel Spindletop & Event Center Beaumont, TX Job Details Part-time | Full-time $11.00 - $11.25 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Night audit Receptionist experience within hospitality industry Full Job Description Experienced Front Desk Associate/Night Auditor Every Other Weekend Off | Hourly Pay plus Commission Opportunity We are hiring an experienced Front Desk Associate/Night Auditor with a consistent schedule and every other weekend off . This role combines 2 overnight shifts (10PM-6 AM) and 3 evening shifts (2 PM-10 PM) and is ideal for someone who thrives in a busy, hands-on hotel environment. Our hotel is older, well-established, and steadily growing . We are a high-occupancy, busy property , not a slow hotel. The right candidate enjoys staying engaged, multitasking, and taking ownership of their shift. Key Responsibilities Provide professional, efficient front desk service during evening and overnight shifts Perform night audit duties accurately and on time Handle guest check ins, check-outs, requests, and concerns Maintain overnight property security and awareness Communicate clearly with management and other shifts Assist with daily operations in a fast-paced environment Cross-train in banquet sales Commission Opportunity After 90 days of banquet sales and contract training , you will earn 10 percent commission on banquet room sales you personally book . This is a genuine opportunity to increase your income. Qualifications Prior hotel front desk or night audit experience required Strong customer service and communication skills Comfortable working independently and making decisions Reliable, organized, and detail-oriented Professional demeanor with guests and coworkers Willingness to learn banquet sales Why Join Us We are a family run, independently operated hotel where performance matters and effort is recognized. This is not a corporate environment. You will be trusted, supported, and given room to grow in a hotel that is busy and continuing to improve. If you want stability, responsibility, and real earning potential in a growing hotel, apply today. Responsibilities Greet guests warmly and provide outstanding customer service during night shifts, ensuring a positive first impression. Manage guest check-in and check-out processes efficiently using hotel management software, verifying reservations, and handling billing accurately. Conduct nightly audits of financial transactions, ensuring all records are precise and complete for accounting purposes. Respond promptly to guest inquiries, requests, and complaints via phone or in person, demonstrating excellent phone etiquette and guest relations skills. Maintain security protocols by monitoring CCTV surveillance, conducting patrols of public areas, and controlling access to the property. Provide information about hotel amenities and services. Prepare shift reports, incident logs, and other documentation to ensure smooth communication between shifts and departments. Skills Proven experience in hospitality or hotel roles with a focus on night audit or front desk operations. Strong customer service skills with the ability to handle diverse guest needs in a friendly and professional manner. Multilingual or bilingual abilities are highly desirable to effectively communicate with a diverse clientele. Excellent knowledge of hotel experience procedures, guest services, and hospitality standards. Ability to work independently during overnight hours while maintaining high energy levels and attention to detail. Strong organizational skills with the capacity to manage multiple tasks efficiently in a fast-paced setting. Join us in delivering exceptional hospitality experiences! We value energetic team players who thrive in a lively environment and are passionate about guest relations. This paid position offers an exciting opportunity to develop your skills in hotel management while making a positive impact on our guests' stays.

Job Types:

Full-time, Part-time Pay:

$11.00 - $11.25 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Can you count money?

Experience:

Hotel Front Desk:

2 years (Required) Shift availability: Overnight Shift (Required) Night Shift (Required) Ability to

Commute:

Beaumont, TX 77703 (Required)

Work Location:

In person