Guest Experience Lead - Big Spring

Between $15.00 and $19.00 Per Hour DOE (Depends on Experience) Position range in Howard County $17.36

• $31.23 Per hour Guest Experience Lead
• Big Spring MCD Texas LLC
• McDonalds

Occupation:

First-Line Supervisors of Office and Administrative Support Workers

Location:

Big Spring, TX

• 79720

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

05/11/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

05/14/2026

Expires:

06/10/2026 Job #: 17013142 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Experience 1 Month(s) Age 16 and up Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Help for . Guest Experience Leader Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU. Perks & Benefits Competitive starting pay Flexible Scheduling Training and advancement opportunities Tuition reimbursement and/or education assistance (available 3 months after hire, amounts of reimbursement may vary, visit ArchwaysToOpportunity.com for more details) High school students may choose to join our local Make The Grade incentive Be paid for your six highest grades (up to $240) per grading period. This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying themselves Be the solution: Handle guest concerns and provide a resolution to ensure they are satisfied. Understand that teamwork is key: Work hand in hand with your team to meet goals and, most importantly, have fun! We have policies in place to foster a safe, respectful, and inclusive workplace. Be in the know: Offer expert insight into our core menu, along with promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay feature.s Be present: Making sure you arrive on time and clock in for all your shifts to ensure all our customers are taken care of. To be successful in this position, you'll need: A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow, our goal is to ensure all our crew members become experts in all positions. The ability to communicate effectively and anticipate customer needs Able to work standing for extended periods and must be able to lift and carry items weighing up to 25 pounds regularly and occasionally up to 50 pounds, with or without reasonable accommodation. Obtain and maintain a food handler certificate valid in the state of Texas. So whats your job combo?

Additional information:

This position requires successful completion of a background check. Employment eligibility is conditional dependent on satisfactory results from criminal, employment, education, and/or credit reporting where permitted by law. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s). This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application, and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.