Mini Bar, Turndown, & Lobby Attendant - The Drey Hotel

Mini Bar, Turndown, & Lobby Attendant - The Drey Hotel The Village Dallas - 3.3 Dallas, TX Job Details 1 day ago Qualifications Cleaning and sanitation procedure implementation Chemical handling safety procedures Hotel policy compliance Expiration dates monitoring Bar supply restocking Removing debris Hotel room supply stocking Greeting customers Mops Chemical handling Hotel and accommodations guest special request handling Personal protective equipment (PPE) adherence Bar setup Hotel public area cleaning Organizational skills Hotel room cleaning Safety equipment Spill response Hotel safety procedures Communication skills Entry level Chemical safety protocols Hotel housekeeping Full Job Description Position Summary The Mini Bar Attendant & Lobby Attendant is responsible for maintaining guest minibar inventory and ensuring lobby and public areas remain clean, welcoming, and guest-ready always. This role plays an important part in delivering a personalized hotel experience through attention to detail, cleanliness, and exceptional guest service.

Key Responsibilities:

Mini Bar Operations Restock and maintain minibar inventory in guest rooms according to hotel standards. Monitor minibar consumption and accurately record charges in the PMS or inventory system. Inspect minibar products for cleanliness, expiration dates, and presentation quality. Replenish snacks, beverages, glassware, and minibar amenities daily. Maintain organized minibar storage and inventory areas. Notify management of low stock levels or inventory discrepancies. Ensure all minibar setups meet the Drey Hotel presentation standards. Lobby & Public Area Cleaning Maintain cleanliness and presentation of the hotel lobby and public spaces, including: Front entrance Lobby seating areas Public restrooms Hallways and elevators Guest common areas Dust, vacuum, mop, and sanitize surfaces regularly throughout the shift. Remove trash and maintain clean, organized public spaces. Spot-clean spills and fingerprints immediately. Ensure lobby décor, furniture, and lighting always remain guest ready. Guest Service Responsibilities Greet guests warmly and professionally. Respond promptly to guest requests or notify the appropriate department for assistance. Maintain a calm, courteous, and polished demeanor during all guest interactions. Support overall hotel operations during busy periods as needed. Inventory & Organization Keep housekeeping closets, minibar storage, and supply areas organized and stocked. Monitor supply usage and communicate replenishment needs to supervisors. Ensure that all cleaning equipment and carts are clean and properly maintained. Safety & Compliance Follow all hotel safety and sanitation procedures. Use proper chemical handling and PPE guidelines. Report safety hazards, maintenance concerns, or damaged items immediately. Maintain confidentiality and security when entering guest rooms. Qualifications Previous hotel housekeeping, minibar, or hospitality experience preferred. Strong attention to detail and organizational skills. Ability to work independently and efficiently in a fast-paced environment. Excellent guest service and communication skills. Flexible schedule, including evenings, weekends, and holidays. Ability to stand, walk, lift, and move supplies throughout the shift. Service Standards Every guest interaction should feel warm, polished, and professional. Public spaces must remain consistently clean, calm, and inviting. Turndown service should create a comfortable and personalized evening experience. Attention to detail and consistency are essential to the hotel experience.