Job Description
PM Lobby Attendant Hotel Indigo Dallas Downtown - 3.2 Dallas, TX Job Details Full-time $15 an hour 1 day ago Qualifications Customer communication Floor cleaning chemicals In-person customer service Chemical handling
Full Job Description Job Summary:
The PM Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall presentation of the hotel lobby and public areas during evening hours. This position ensures guests experience a welcoming, clean, safe, and comfortable environment by performing cleaning duties, assisting with guest requests, and maintaining public spaces throughout the property. Essential Duties and Responsibilities:
Maintain cleanliness and presentation of the hotel lobby, public restrooms, hallways, elevators, meeting rooms, and other public areas. Dust, vacuum, sweep, mop, and sanitize assigned areas regularly throughout the shift. Empty trash receptacles and replenish liners as needed. Restock restroom supplies, including soap, tissue, paper towels, and amenities. Clean glass doors, windows, mirrors, furniture, and high-touch surfaces. Monitor and maintain cleanliness of entrances and exterior areas around the hotel. Respond promptly to guest requests and communicate concerns to management. Assist housekeeping or front desk staff with special requests when needed. Report maintenance concerns, safety hazards, or damages immediately. Maintain supply closets and ensure cleaning equipment is properly stored and organized. Follow hotel safety, sanitation, and brand standards at all times. Provide exceptional guest service and maintain a professional appearance and demeanor. Qualifications & Requirements:
High school diploma or equivalent preferred. Previous hotel, housekeeping, janitorial, or customer service experience preferred. Strong attention to detail and organizational skills. Ability to work independently and efficiently in a fast-paced environment. Excellent communication and customer service skills. Dependable, punctual, and professional. Physical Requirements:
Ability to stand and walk for extended periods of time. Ability to bend, stoop, lift, push, and pull up to 30-50 pounds. Ability to operate cleaning equipment and safely handle cleaning chemicals. Must be able to work evenings, weekends, and holidays as scheduled. Work Environment:
This position works primarily in hotel public spaces and guest-facing areas. The employee may be exposed to cleaning chemicals, varying temperatures, and frequent guest interaction. Performance Expectations:
Maintain clean, welcoming, and guest-ready public areas. Respond promptly to cleanliness concerns and guest needs. Demonstrate professionalism, reliability, and teamwork. Uphold hotel cleanliness and brand standards consistently.
