Front Desk Agent

Front Desk Agent

MCALLEN PLAZA HOTEL & SUITES

McAllen, TX Job Details Part-time $11 - $12 an hour 3 days ago Qualifications Record keeping Computer operation Google Workspace Microsoft Excel Microsoft Outlook Phone communication Inventory management Computer literacy Greeting customers English Administrative experience Task prioritization QuickBooks Data entry Organizational skills Multi-line phone systems Clerical experience Office management Appointment scheduling Proofreading Communication skills Entry level File organization Time management Client interaction via phone calls Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and inviting environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. Duties Greet visitors, clients, and staff with professionalism and warmth, ensuring a positive first impression. Manage multi-line phone systems efficiently, directing calls accurately and courteously. Handle incoming correspondence, emails, and inquiries with promptness and clarity. Maintain organized filing systems, data entry records, and document proofreading to support administrative operations. Schedule appointments, manage calendars, and coordinate meetings using tools like Google Workspace and Microsoft Office. Support office management tasks such as supply inventory, basic bookkeeping using QuickBooks, and general clerical duties. Assist with customer support by addressing questions or concerns promptly while maintaining excellent phone etiquette. Skills Proven experience in front desk or office administration roles with strong organizational skills. Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools. Excellent communication skills in English; bilingual abilities are a plus for serving diverse clientele. Familiarity with multi-line phone systems, clerical procedures, and office management practices. Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment. Attention to detail for proofreading documents and managing accurate records. Experience in customer service roles such as dental or medical receptionist or personal assistant positions is highly desirable. Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a meaningful difference every day!

Pay:

$11.00 - $12.00 per hour

Work Location:

In person